Pool Renovation Project Manager

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Glengate Company has designed, built, and maintained some of the most prestigious swimming pools and residential properties in Connecticut and New York for more than a half century.

Summary:

Manage all Renovation Department projects, approximately $2.5 – 3 million annually. Provide client interface throughout project and maintain timely communications. Responsible for project timeline and budget management on multiple simultaneous projects.

ROLES AND RESPONSIBILITIES

Project Operations

• Responsible for the successful execution of all assigned projects
• Ensure projects are completed on time and on budget
• Ensure all materials are delivered and recorded, including material ordering through various vendors
• Coordinate delivery timing for project needs
• Enter invoices to ensure timely vendor payments
• Ensure client satisfaction in alignment with company vision and beliefs, serving as the primary client interface throughout the project with timely communication and updates
• Facilitate weekly updates to keep clients and team informed
• Ensure all projects operate within contracted schedules, establishing a project timeline at the onset of work and providing timely updates on any delays
• Coordinate subcontractor work
• Ensure all projects are completed profitably through regular monitoring of project costs
• Provide timely feedback to field managers regarding cost concerns
• Provide timely feedback to the project sales representative and advise on change order needs

Revenue Generation

• Meet with clients to promote and sell project change orders
• Prepare and deliver basic project change order contracts
• Provide clients with information regarding other Glengate services
• Support interdepartmental sales staff when possible

Department Operations

• Participate in SOP development and annual reviews
• Provide timely feedback to supervisor regarding concerns or corrections needed
• Support safe and efficient adherence to company standards
• Participate in evaluations of new products and equipment
• Assist with implementation of new SOPs and support the deployment process

Employee Development

• Continue education and training through industry seminars and conferences
• Participate, as needed, in developmental training of new Renovation staff

Business Development

• Support the Department Manager with all business development initiatives
• Participate in industry seminars and association meetings
• Participate in growth planning strategies, providing input into growth planning opportunities and initiatives

Additional Responsibilities May Include

• Conduct pool inspections
• Conduct new pool client instructions
• Conduct new client PCAA sales

QUALIFICATIONS

Education

• Minimum High School diploma;
  College Degree preferred

Experience

• Industry
  
  Experience:
  
  Ten years of experience in the pool industry preferred, including technical or management
• Project Management:
  Three years of experience effectively managing complex or multiple projects
• Sales:
  Three years direct project sales experience; pool industry experience preferred
• Customer Service:
  Five years working full time in customer service, with demonstrated ability to build positive relationships with clients, vendors, subcontractors, and employees

Professional Knowledge,

Skills and Abilities

• Working knowledge of Microsoft Office Software, including Word,…