Multi-Site Hospital Manager - South Wilton Veterinary Group & Fine Animal Hospital

At Pet Vet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Join our team as a Multi-Site Hospital Manager who works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service.

The Multi-Site Hospital Manager will provide operational leadership across South Wilton Veterinary Group in Wilton, CT and Fine Animal Hospital in Bedford Hills, NY. This role will partner with hospital leadership and clinical teams to support excellent client and patient care, develop high-performing teams, strengthen day-to-day operations, and create consistency across two established small-animal hospitals. Together, the hospitals offer broad veterinary care, from wellness and preventive medicine to surgery, dentistry, diagnostics, and more, with South Wilton also serving exotic pets.

• Lead two respected, well-run hospitals with strong foundations and the opportunity to make a meaningful operational impact.
• Manage a varied, full-service care environment rather than a narrow or single-service practice.
• Partner with experienced veterinary and support teams committed to compassionate, high-quality care.
• Influence team culture, client experience, workflow, and performance across two distinct local communities.
• Enjoy a leadership role with variety:
  Fine Animal Hospital serves Bedford and Northern Westchester County, while South Wilton serves Fairfield County six days a week.
• Help support hospitals that welcome new patients and provide accessible, comprehensive veterinary services.

• Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
• Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
• Orients and trains new clinic staff to the hospital and duties.
• Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly.
• Conducts timely performance appraisals.
• Documents and reports accidents; files appropriate reports.
• Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
• Manages schedules for technical and administrative staff coordinates the DVM.
• Monitors Workforce Management for missed punches and management of overtime hours daily.
• Administers the daily operations.
• Works with the Pet Vet Care Centers support team to ensure compliance with all administrative responsibilities.
• Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
• Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9’s from local vendors.
• Assists in resolving issues with pet owners where appropriate.
• Reviews revenue, labor, and employee issues with the Pet…