Return Administrator

An exciting opportuntity has arisen in the Swindon area for a Warehouse Returns Administrator.

About the Warehouse Returns Administrator role:

* Monday to Friday operation

* 8am – 5pm

* Based in West Swindon (SN5)

* Ongoing temporary role, with potential for permanent

 * £26,436 per annum

Key Responsibilities for the Warehouse Returns Administrator role:

* Accurately process all customer returns (RMAs) and supplier returns following company procedures

* Inspect returned products, identify faults, damages, and discrepancies

* Record return details in the Warehouse Management System (WMS)

* Determine appropriate disposition routes (restock, scrap, repair, quarantine, RTV, etc)

* Ensure all documentation is correctly completed and stored

* Liaise with customer service teams to clarify return reasons, missing information, or issues with documentation

* Coordinate suppliers regarding faulty product returns, credits, and warranty claims

* Collaborate with inventory teams to maintain accurate stock levels

* Assist with cyclical stock checks involving returned goods or quarantine areas

* Produce weekly/monthly returns reports, highlighting trends and common issues.

Experience / Skills required for the Warehouse Returns Administrator role:

* Experience in a warehouse or logistics administrative role is essential

* Strong attention to detail and accuracy

* Good communication skills, both written and verbal

* Competent in using warehouse management or ERP systems & MS Excel

* Ability to work on deadlines and manage competing priorities.

* Knowledge of returns processes is desirable

* Team player with a positive, proactive attitude

* Problem-solver with strong analytical thinking.

To be considered for the Warehouse Returns Administrator role apply today