Procurement Operations Analyst

## Procurement Operations Analyst Apply:
Hybrid:
Wimbledon, UK:
Full time:
Posted Today:
End Date:
October 21, 2026 (13 days left to apply):
JR102216
** Procurement Operations Analyst
***
* Location:

Flexible on location in the UK with visits to our office in Wimbledon as and when required.
***
* Contract:

Permanent
**** Salary:
Competitive
** We have a fantastic opportunity for a Procurement Operations Specialist to join our Third Party Risk Management & Procurement Team. They will be responsible for supporting the effective operation of Procurement through the maintenance and continuous improvement of procurement systems, processes, reporting and operational controls.

Working closely with Procurement, SRM, TPRM, Finance and business stakeholders, the role ensures procurement systems, supplier onboarding processes, spend governance reporting and management information operate effectively and consistently across the supplier lifecycle.

The role provides hands-on support for Service Now, Workday and Gatekeeper processes, Third Party Spend Forum administration, reporting, data management and process improvement activities.

** What you’ll be doing:
**** Procurement Operations
*** Support the day-to-day operation of supplier onboarding, renewals and purchasing processes.
* Maintain operational trackers and management information relating to onboarding, renewals and procurement requests.
* Monitor operational backlogs, workflow bottlenecks and service performance.
* Support Procurement Managers and Purchasing Administration teams in resolving process and workflow issues.
* Escalate recurring operational issues and improvement opportunities.
* Support operational readiness for new processes, systems and ways of working.
* Maintain supplier renewal trackers and reporting.
* Support timely engagement of Procurement, Finance, TPRM and business owners within renewal activities.
* Monitor renewal pipeline and highlight contracts approaching renewal milestones.
** Procurement Systems
*** Administer and support Procurement workflows within Service Now, Workday and Gatekeeper.
* Act as Procurement SME for Service Now, Workday and Gatekeeper processes.
* Coordinate system enhancements, testing, workflow changes and user adoption activities.
* Maintain system procedures, training materials and operational guidance.
* Monitor workflow queues, exceptions and process performance.
* Support system enhancements, testing and implementation activities.
* Coordinate user access and system support activities.
** Forums  -  Third Party Spend Forum (TPSF)
*** Prepare TPSF reporting, dashboards and supporting packs.
* Maintain TPSF trackers, action logs and reporting outputs.
* Coordinate stakeholder inputs and follow-up activities.
* Support the effective operation of spend governance activities.
** Reporting and Management Information
*** Produce Procurement, TPSF and supplier reporting.
* Develop and maintain dashboards and operational metrics.
* Analyse process performance, bottlenecks and improvement opportunities.
* Support KPI and service level reporting.
** Data and Controls
*** Monitor supplier and procurement data quality.
* Perform reconciliations across Procurement systems.
* Support operational controls and evidence gathering.
* Assist with audit and assurance requests.
** Continuous Improvement
*** Maintain process maps, procedures and guidance materials.
* Support training and user adoption activities.
* Identify opportunities to simplify and automate Procurement processes.
* Coordinate implementation of agreed process improvements.
** What you'll bring:
**** Essential:*
* * Experience supporting Procurement Operations, purchasing administration or procurement systems.
* Strong understanding of Procurement and P2P processes.
* Experience using…