Family Liaison Officer; DSL Level 3 Qualified

Overview

We are seeking a dedicated and experienced Family Liaison Officer to join our team, based at our Wimbledon office. This is a long-term role supporting children, families, and professionals, with a strong focus on safeguarding and early intervention.

The successful candidate must hold a current DSL Level 3 qualification and have proven experience working with families in a safeguarding or support capacity.

• Act as a key point of contact between families, the organisation, and external agencies
• Provide advice, guidance, and practical support to families facing complex challenges
• Identify safeguarding concerns and take appropriate action in line with policies and procedures
• Work closely with schools, social care, health professionals, and other partners
• Maintain accurate, confidential records and contribute to case reviews and reports
• Promote positive engagement and build trusting relationships with families
• Support the organisation s safeguarding culture and best practice standards

• DSL Level 3 qualification (mandatory)
• Experience in a family liaison, safeguarding, pastoral, or support role
• Strong understanding of safeguarding legislation and procedures
• Excellent communication and interpersonal skills
• Ability to manage sensitive situations with professionalism and empathy
• Confident working independently and as part of a multidisciplinary team

• Experience working within education, social care, or a family support service
• Knowledge of local safeguarding partnerships and referral processes
• Additional safeguarding or family support training

• A stable, long-term role within a supportive team
• Opportunity to make a meaningful difference to families and children
• Ongoing professional development and training
• Office-based role in Wimbledon with access to local amenities and transport links

Apply now or send your CV to (url removed)