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Customer Service Coordinator

Job in Wimborne Minster, Dorset County, BH21, England, UK
Listing for: Team Jobs - Commercial
Full Time position
Listed on 2026-06-23
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant, Clerical
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Clerical
Salary/Wage Range or Industry Benchmark: 30940 GBP Yearly GBP 30940.00 YEAR
Job Description & How to Apply Below
Customer Service Coordinator

Location:

Wimborne
Salary: £30,940 per annum (£14.00 per hour)

Hours:

Monday to Friday, 8:00am to 5:00pm
Job Type: Full Time, Permanent

Team Jobs are delighted to be recruiting for a Customer Service Coordinator to join a busy and growing business based in Wimborne.

This is an excellent opportunity for a highly organised and customer-focused individual to join an established team. You will be responsible for handling customer enquiries, preparing quotations, processing orders, and supporting the day-to-day coordination of concrete services. The role offers variety, responsibility, and the opportunity to develop your knowledge within a specialist industry.

Benefits

* Salary of £30,940 per annum

* Company pension scheme with 3% employer contribution

* Staff discounts on products and services

* 31 days holiday including Bank Holidays

* Additional overtime available where agreed

* Supportive and friendly team environment

* Full training provided on bespoke software systems

The Role

* Provide excellent customer service via telephone and email

* Respond to customer enquiries and website requests efficiently

* Prepare quotations for concrete products and services

* Process customer orders accurately using internal systems

* Assist with the day-to-day coordination of concrete services

* Carry out general administrative duties

* Take customer payments over the phone

* Maintain accurate records and ensure all information is updated correctly

* Work closely with colleagues to deliver a smooth and efficient service

About You

* Previous customer service or sales administration experience would be beneficial

* Concrete industry knowledge or experience would be advantageous but is not essential

* Strong communication and organisational skills

* Confident using Microsoft Office, including Word, Excel and Outlook

* Ability to learn new systems and processes quickly

* A positive and enthusiastic approach to work

* Strong attention to detail

* A reliable team player who enjoys working collaboratively

If you're looking for a varied role where you can build your skills within a supportive and growing business, we'd love to hear from you.

To apply , contact Team Jobs on (phone number removed) or submit your CV today.

TJCOM
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