Logistics Coordinator

Darcy Brook Procurement & Supply chain are looking to recruit a Logistics Coordinator to manage the domestic and outbound shipments for an international business based in Poole.

Key Responsibilities

• Plan, book, and manage international shipments (road/air/rail/sea) from dispatch through to final delivery.
• Plan, book, and manage domestic deliveries (parcel, pallet networks, LTL/FTL) from warehouse to customer/DC.
• Coordinate daily dispatch priorities with warehouse operations to meet ship windows and customer requirements.
• Book freight with forwarders and carriers; select modes and services aligned to required lead times and cost.
• Prepare and validate relevant documentation in alignment with company compliance and domestic/international laws.
• Coordinate with customs brokers and forwarders to minimise and resolve hold and clearance delays.
• Track shipment milestones and proactively manage exceptions.
• Provide reliable ETAs and clear escalation for any risks impacting customer OTIF.
• Communicate any delays or issues to the supply chain team and work together to resolve.
• Maintain accurate records, costs, and references within SAP
• Support with tracking of carrier performance.
• Manage domestic claims, POD retrieval, returns coordination, and corrective actions, escalate when appropriate.

Key Skills & Experience

Essential

• Comfortable working in a fast-paced dispatch environment with changing daily priorities
• Experience managing accurate scheduling vs customer demand
• Understanding and capability of balancing service, risk, and total landed cost.
• Strong internal and external stakeholder management.

Desirable

• Strong practical experience with international and domestic outbound freight, and associated broker/forwarder coordination.
• Solid knowledge of trade compliance, customs processes, and documentation accuracy.