Apprentice Team Member

More About the Role

Graduates of the Level 2 Hospitality Team Member Apprenticeship will learn all about the Hospitality Industry, grow in confidence, and gain a nationally recognised qualification, all without compromising your salary. You will earn good money while you learn. The apprenticeship is a structured learner & employer focused development programme designed to create opportunities for lifelong knowledge, skills and behaviours within the hospitality industry.

Your training will be delivered every 4‑6 weeks either via face‑to‑face visits in restaurant, remotely over telephone or via Skype preparing you for your End Point assessment. With the right attitude, Team Members can carve out a steady career with the brand progressing to Team Leader through to Restaurant General Manager with the potential to progress to Head Office opportunities.

As a Team Member you will be a brand ambassador, wearing the 'swag' with pride while channelling some authentic Southern Hospitality charm. Your daily duties will include:

• Teamwork – the 'not-so' secret to success is teamwork. Happy teams deliver the very best customer service that our guests deserve. Each day you will be your teammates wingman or woman, get stuck in, and live our people promise of being our Best Self, making a Difference and having Fun.
• Hospitality & Service – often the 1st point of contact; we expect you to welcome our guests with genuine warmth and a southern hospitality smile, ensuring they're served our world‑famous chicken in line with KFC's high brand standard. You will also be responsible for order accuracy guaranteeing our guests get the products they have chosen…even right down to the dips. Our guests are our family and we never want to disappoint them.
• It’s not too hot to handle – it’s fast, it’s fun and it all goes down in the middle of the house. You'll be 'rocking out' cooking our skin‑on‑fries, hash and popcorn or whipping up our burgers, wraps, sides and salads…all the while keeping the equipment areas clean, tidy & topped up in line with Health & Food safety procedures.
• The heart of the kitchen – the Cook has great responsibility. It's the big daddy of a role and it's not for everyone. We know this. It's hot and it takes some grit, but we'd argue it is the most rewarding. You will be responsible for hand‑preparing and cooking our world‑famous chicken to the highest gold standard ensuring it meets our guests' (& yours) finger‑lickin' good expectations.
  
  We may not change lives, but we may feed those that do.

We believe in valuing people for their potential, so no experience necessary; we’ll coach you what you need to know. All we need is someone who lives The Colonel’s Values and genuinely cares about making a difference that people can feel:

• Integrity – We always strive to be as open, honest and responsible as possible. Trust and respect are of paramount importance in everything we do including the way we treat our colleagues and our guests.
• Southern Hospitality – "There are no strangers. Only friends we haven't yet met." Our doors are always open to everyone, and our table always has a spare seat.
• Authenticity – Feel free to bring your real authentic self to work. We embrace individuality and diversity. Our food stays true to our roots, and to the founding principles that we’re built on.
• Courage and Conviction – We have courage and conviction in our beliefs. We learn from mistakes and strive for greatness, being bold and brave.

Full time
• NEWREMOTE

• Work environment where you can feel part of the Colonel's family, learn and grow through on‑the‑job training and the Apprenticeship programme.
• Make a Difference – you’ll be empowered to make a difference for our guests every day.
• Free staff meals, 25% staff discount, career progression, education development through to degree level, potential bonus earnings for performance, flexible shifts.