Overnight Closer Part Time

Overnight Closer Part Time Planet Fitness | KY Winchester

Part Time
• Planet Fitness | KY Winchester

Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department by email at

• Flexible Work Schedule
• Casual Dress Code
• Free Gym Access
• Free Tanning
• Free Wellness Spa Services
• 401(k) with Company Match Daily Pay Options
• Opportunity for Advancement
• Employee Wellness Programs w/yearly $125 reimbursement option
• Employee Discounts on Products and Services
• Exclusive Discounts at Outside Retailers
• Free Work Shirt options yearly.

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests, and for closing that day’s shift for that business day.

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
• Close shift for that business day.
• Create a bank deposit for next day.

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Must be 18 years of age or older.

• Continual standing and walking during shift.
• Continual talking with members and staff in person or on the phone during shift.
• Ability to work 3rd shift (overnights).
• Must be able to occasionally lift up to 75 lbs.
• Will occasionally encounter toxic chemicals during shift. (training and protective equipment provided to ensure safety)
• Ability to work independently and alone during shifts as business needs require.

Compensation: $15.00 - $16.00 per hour