Part-Time Shipping & Quality Control Clerk

Part-Time Shipping & Quality Control Clerk

Willow Hill Supply, LLC – Winchester, Kentucky

Willow Hill Supply, LLC is seeking a dependable and detail-oriented Part-Time Shipping & Quality Control Clerk to join our team in Winchester, Kentucky. This position will begin on-site for training, with the possibility of transitioning to partial or full work-from-home duties in the future, depending on job responsibilities, performance, and the employee's ability to work independently.

Established in 2011, Willow Hill Supply is a manufacturer of embroidered patches and printed goods. We operate under the brands Tactical Gear Junkie and Kentucky Emblem.

We specialize in custom embroidery and American-made patches and proudly serve customers in the military, law enforcement, fire, government, commercial, and consumer markets. We place a strong emphasis on product quality, accuracy, and customer service.

The Shipping & Quality Control Clerk is responsible for preparing, inspecting, packaging, and processing customer orders while ensuring accuracy and quality standards are met.

This is a part-time position. Initial training will take place at our Winchester facility.

• Pick and prepare daily customer orders.
• Inspect products for quality, accuracy, and order specifications.
• Package orders efficiently and appropriately for shipment.
• Use shipping and order-management software to process orders and print shipping labels.
• Ensure orders are completed and shipped within required timelines.
• Identify order or product discrepancies and communicate issues to the appropriate team members.
• Work closely with customer service and production when resolving order issues.
• Track assigned performance metrics and maintain productivity and accuracy goals.
• Assist with product and shipping inventory as needed.
• Maintain a clean and organized workspace while working on-site.
• Perform other related administrative, shipping, or quality-control duties as assigned.

• Strong attention to detail and commitment to accuracy.
• Basic computer skills and ability to learn shipping and order-management software.
• Ability to meet deadlines and adjust priorities as needed.
• Dependable and able to work with limited supervision.
• Strong organizational and communication skills.
• Ability to work independently as well as part of a team.
• Previous shipping, fulfillment, quality control, or e-commerce experience is helpful but not required.

While performing on-site shipping and fulfillment duties:

• Ability to stand and walk for extended periods.
• Ability to lift and move packages weighing up to 50 pounds.

We provide comprehensive on-site training covering our products, quality standards, shipping procedures, software, and internal systems.

After successfully completing the training period and demonstrating the ability to perform assigned duties accurately and independently, the employee may be eligible to perform certain responsibilities from home.

Remote work availability will depend on the responsibilities assigned to the position and is not guaranteed.

• Part-time schedule
• Comprehensive paid training
• Potential work-from-home flexibility after training
• Supportive, team-oriented work environment

Willow Hill Supply, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other status protected by applicable law.