Account Manager

Overview

A well-established independent insurance agency in Woburn, MA is seeking an Employee Benefits Account Manager to join their growing team. This position is ideal for someone with 1–2+ years of employee benefits experience who enjoys direct client interaction, service excellence, and managing small to mid-sized group accounts (20+ employees). You will join a collaborative, client-focused agency known for stability, strong leadership, and long-term professional growth.

• Manage and service a book of employee benefits clients (20+ employee groups)
• Handle daily service needs, renewals, and open enrollments
• Support producers and clients with plan comparisons, quotes, and onboarding
• Communicate directly with carriers and clients to ensure smooth policy management
• Advise clients on available options including level-funded, fully insured, and self-funded plans
• Maintain strong relationships with carriers, vendors, and internal teams

• 1–2+ years of Employee Benefits Account Management experience
• Experience managing group sizes of 20+ employees
• Knowledge of major carriers such as Blue Cross, Harvard Pilgrim, Tufts, United Healthcare, Delta Dental, etc.
• Understanding of Medical, Dental, Vision, Life, and Ancillary products
• Strong organizational and communication skills
• Massachusetts Life & Health License preferred (or ability to obtain)

• Base Salary: $60,000 — $90,000 (depending on experience)
• Full Benefits:
  Medical, Dental, Vision, 401(k) with match, and PTO
• Career Growth: 3–4 year transition track to 100% commission for higher earning potential
• Supportive, professional culture with mentorship and long-term career stability

You’ll be part of a proven, people-first agency that values service, integrity, and career development. If you’ve been managing benefits accounts and are ready to take the next step in a supportive, growth‑oriented environment, this is the opportunity for you.

Contact Matthew Hill
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qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client‑focused and realize that our value is in our ability to deliver the right solutions at the right time.