Clinical Supervisor

Overview

Join to apply for the Clinical Supervisor role at Health Connect America
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Health Connect America provides mental and behavioral health services to children, families, and adults across the nation. Services are guided by a trauma-informed, client-centered approach delivered by clinically trained staff. We are dedicated to meaningful, accessible care in homes, communities, and office settings.

• Oversee, manage, and supervise clinical services, programs, and staff dedicated to providing treatment services to clients.
• Lead all facets of clinical program service delivery, including budgeting, marketing, staff recruitment, and supervision.
• Communicate effectively with customers, employees, and various stakeholders to answer inquiries and address issues.
• Assign caseloads and participate in identifying hiring needs.
• Coordinate and conduct orientation and ongoing training for staff; collaboratively develop staff in consultation with the Program Director.
• Provide supervisory duties as directed by the Program Director and provide one-on-one clinical supervision to direct care staff with documentation of supervision sessions.
• Provide clinical oversight in day-to-day operations, including handling client crises; facilitate staff meetings to foster communication and collaboration.
• Assist in preparing the annual budget and reviewing monthly financial statements; participate in development of the annual strategic plan.
• Collaborate in marketing efforts and regional growth aligned with budget and strategic plan.
• Cultivate positive working relationships with referral sources to ensure service delivery and regional growth.
• Ensure compliance with state regulatory bodies and COA standards; assist in recruitment and hiring of staff.
• Review clinical documentation for completeness within established timelines; manage client authorization requirements (pre-certifications, concurrent reviews, discharges).
• Maintain compliance with company policies and provide direct services to families as needed.
• Participate in Quality Assurance/Quality Improvement activities and development of improvement plans.
• Oversee Family Centered Treatment (FCT) and/or Fostering Solutions (FS) services, including required certifications, trainings, and regional training schedules.
• Provide supervision and guidance on clinical model implementation, participation in assessments, and performance feedback as directed.
• Coordinate with leadership to ensure dosage requirements (frequency, intensity, duration) for service categories are met.

• Master’s degree in a human services discipline (e.g., Social Work, Psychology, Sociology, Counseling, Criminal Justice).
• At least two years’ experience working with children (including internships or volunteer work).
• State-specific requirements:
• NC and VA: must be registered or able to register as a QMHP (Qualified Mental Health Professional).
• MS: provisionally credentialed as a PCSS (Provisionally Certified Community Support Specialist) with eligibility to be fully credentialed as a CCSS (Certified Community Support Specialist).
• AL: must have completed a clinical practicum in the area of study.

• Experience supervising staff within mental health or related fields.
• Family Centered Treatment and/or Fostering Solutions certification.
• Active professional licensure or eligible and on track to obtain licensure.

• Self-care and work/life balance emphasis; flexible scheduling options.
• Employee Assistance Program (EAP) with 8 annual mental health counseling sessions.
• Full-time benefits package including medical, dental, vision, and other voluntary insurance; paid time off and paid holidays.
• Additional benefits:
  Health Navigator, Health Savings Account with company contribution, Dependent Daycare Flexible Spending Account, Health Reimbursement Account, 401(k) Retirement Plan, Benefits Hub, Tickets at Work.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please  Equal Employment Opportunity Posters.