Patient Administrator; Bank

Patient Administrator (Bank)
Sarum Road Hospital
Bank Shifts
Salary: £12.71 per hour (depending on level of experience, training and qualification)

This is a bank role working on an “as and when required” basis; you will be required to supplement staffing levels during busy periods and provide cover for existing staff during annual leave or absence.

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Circle Health Group offers a competitive hourly rate.