Planner Scheduler

Location:

Winchester
Salary: £17.84 per hour

Hours:

Monday to Friday, 8:00am – 5:00pm

Contract:

Full-time
Working Arrangement:
Office-based
Nuco Solutions are currently recruiting for an experienced Planner / Scheduler to join a busy Social Housing contractor based in Winchester. This is an excellent opportunity for someone with previous experience within social housing, repairs, maintenance or disrepair who is confident managing a high-volume workload and coordinating operatives to ensure repairs are completed efficiently and within agreed timescales.
Role and Responsibilites
 
* Scheduling and coordinating repairs and maintenance works for a team of operatives.
 
* Managing daily diaries and allocating jobs efficiently.
 
* Liaising with operatives, residents, contractors and internal teams.
 
* Booking appointments with residents and ensuring works are scheduled within agreed timescales.
 
* Monitoring outstanding jobs and following up on delays or issues.
 
* Updating internal systems with accurate job and appointment information.
 
* Prioritising urgent and time-sensitive repairs.
 
* Supporting the Disrepair Team with the day-to-day coordination of works.
 
* Dealing with resident queries professionally and efficiently.
 
* Ensuring appointments and repair information are accurately recorded.
Requirements
The successful candidate will ideally have:
 
* Previous experience working as a Planner, Scheduler or Repairs Coordinator.
 
* Experience with in social housing, housing repairs, maintenance or disrepair.
 
* Strong organisational and time-management skills.
 
* Excellent communication skills, both written and verbal.
 
* The ability to work in a fast-paced, high-volume environment.
 
* Good IT and administration skills, with the ability to update multiple systems accurately.
 
* A proactive approach and the ability to prioritise competing workloads.
 
* Experience coordinating trades/operatives would be highly advantageous