Senior Administrative Assistant

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Job Reference: HCC
624807

Salary Range: £25,186 - £26,244 pro-rata, per annum, (Actual Salary £12,593 - £13,122 per annum)

Contract Type: Permanent

Closing Date: 13 September 2026

Interview Date: w/c 21 September 2026

Early applications are encouraged as we may close the advert ahead of the stated closing date.

Joining our Adults' Health & Care and Children's Services Records Management Team as a highly organised Senior Administrative Assistant
, you’ll play a key role in supporting services that make a real difference to the lives of children, families and vulnerable adults across Hampshire.

Working at the heart of our records management service, you'll be responsible for maintaining confidential records, supporting colleagues with record retrieval and storage, and contributing to the smooth day-to-day operation of an essential service.

Our team is responsible for managing both paper and electronic records from Social Care Teams, Day Centres, and Residential, Nursing and Children's Homes, helping to maintain business efficiency and ensure compliance with legislative and regulatory requirements.

• Process requests for paper records in a timely and efficient manner.
• Receive, process and store incoming boxes of paper records, sometimes working at height using platform ladders.
• Update and maintain computer systems to accurately record the movement of incoming and outgoing paper files.
• Maintain a large A-Z filing system to ensure records are stored correctly and can be retrieved quickly.
• Provide guidance and advice to colleagues on retrieving and depositing records.
• Ensure paper records are labelled, indexed and filed accurately.
• Support the overall operation of the Record Store and contribute to continuous improvement in record management processes.

• Experience of handling confidential and sensitive information, with an understanding of Data Protection and information governance principles.
• Excellent organisational, time management and workload prioritisation skills, with the ability to adapt to changing priorities.
• Strong attention to detail and accuracy when managing records and information.
• A flexible, proactive approach and the ability to work effectively both independently and as part of a team.
• Experience of using computerised systems to input, maintain and retrieve information.
• Confidence in learning and using bespoke IT systems, alongside a good working knowledge of Microsoft Word, Excel and Outlook.
• A good standard of education and a commitment to delivering a high-quality administrative service.

Take a look at our Candidate Pack for more information about the Senior Administrative Assistant role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about.
Make sure you explain how you meet these requirements and demonstrate our values, in your application.

• The opportunity to work within a friendly, collaborative and supportive team.
• Full training and ongoing support.
• A meaningful role that helps ensure vital records and information are managed safely, accurately and efficiently.
• Competitive annual leave entitlement plus bank holidays.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note:
We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include:
Records Management Officer, Senior Records Administrator, Records and Information Assistant, Records Coordination Officer, Information Support Officer, Information Management Assistant, Senior Records Coordinator,…