Business Analyst - Financial Services

Introduction

At IBM Consulting UK Future Now, you’ll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You’ll collaborate with top industry professionals, gain hands‑on experience with cutting‑edge technologies, and deliver solutions that create real business impact.

We invest heavily in you—supporting continuous learning, in‑demand skills development, and long‑term career progression.

• Tools and policies to support work‑life balance: flexible working, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme.
• Traditional benefits: 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, Employee Assistance Programme, life assurance and a group pension plan through salary sacrifice.

• Gather, document and analyse business requirements from various stakeholders.
• Define project scope, objectives and success criteria in collaboration with stakeholders.
• Support cross‑functional teams in translating business needs into functional and technical specifications.
• Contribute to the creation of business cases, process flows and user stories.
• Facilitate workshops, meetings and training sessions to foster collaboration and knowledge sharing.

• Extensive experience as a Business Analyst or Technical Business Analyst in banking/financial services.
• Strong understanding of banking processes, digital channels and data integration concepts.
• Familiarity with banking products and processes such as account management, payments, lending and treasury operations.
• Experience with regulatory and compliance requirements affecting banking technology (AML, KYC, PCI‑DSS, SOX, data‑privacy regulations).
• Hands‑on experience with Agile delivery, JIRA, Confluence and process‑modelling tools (Visio, BPMN, Lucidchart).
• Strong analytical and problem‑solving skills, attention to detail and SQL/data‑analysis capability (preferred).
• Excellent communication, stakeholder management and documentation skills; proven experience in business analysis and requirements gathering.
• Ability to work well in a team and adapt to changing priorities.

• Experience with business analysis tools such as Lucidchart, Visio, JIRA.
• Familiarity with Agile methodologies and Scrum framework.
• Knowledge of the software development life cycle (SDLC).
• Experience in data analysis and reporting.
• Passion for continuous learning and professional development.

This role is subject to pre‑employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). Additional personal security controls may apply, including eligibility for Security Check (SC) or Developed Vetting (DV).

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

IBM wants you to bring your whole self to work. If you are interested in a flexible working pattern, please speak with our recruitment team to find out if this is possible in the current working environment.