Temporary Accommodation Resettlement Officer

• Fixed Term
• Full Time
• Winchester
• Posted 3 weeks ago
• £32,597 - £36,363 / Year
• Closes: 14 June 2026

Winchester City Council

The Temporary Accommodation team are looking for a dynamic individual who thrives in a fast‑paced reactive role, has customer service at the heart of what they do and a “can do” attitude! You will be required to work as part of the Temporary Accommodation team to provide day to day housing management of the Council’s temporary accommodation for homeless households, supporting families under the government resettlement scheme.

You will also be required to provide low level support to ensure residents are tenancy ready to access move on / independent living opportunities.

The Temporary Accommodation team are based in offices just outside the vibrant city centre of Winchester. You will need to meet the travel requirements of the role as you will visit residents in our units of temporary accommodation across the district, as well as conducting health and safety visits at our schemes.

If you are experienced in working in the housing sector with vulnerable households and like to work in an environment where no two days are the same – then this could be the job for you!

We are looking for someone who is passionate about providing excellent customer service, who can work flexibly due to the reactive nature of the role, whilst remaining calm under pressure. You will need to be an excellent problem solver and a reliable team member to deliver positive outcomes to those individuals in the council’s temporary accommodation.

In return, we offer an excellent package of benefits including:

• Employer‑paid health cash plan
• Salary sacrifice scheme for cars and bikes
• 26 days annual leave per year rising to 33 days – dependent on length of service
• Membership to the Local Government Pension Scheme
• Discounts at a range of major high street brands and the two leisure centres in the district
• Excellent working environment
• Support for continuous professional development

A DBS check will be required for this role, and you must be able to meet the travel requirements for the post.

For an informal discussion about the role, please contact Laura Wilson, Temporary Accommodation Manager on  or via email at  or Natalie Cain, Strategic Housing Manager on  or via email at

To apply for this job please visit