Revenues Officer

Responsibilities

We’re looking for an enthusiastic and motivated individual to join our high-performing Revenues team. You will deal with the administration, collection and enforcement of Council Tax, Non-Domestic Rates and Business Improvement levy. The team operates in a thriving customer‑facing environment in which you will amend accounts, interpret regulations and procedures and deal with enquiries via correspondence, email, telephone, and face‑to‑face, ensuring all taxes are collected promptly.

You will build on our good reputation, contribute to our evolving service‑improvement, and always put our customers first. You will also be IT literate and have excellent communication and numerical skills, supported by an organised approach and the ability to meet performance targets. A background in Council Tax or Non‑Domestic Rates is desirable but not essential.

You will be self‑motivated, enthusiastic, customer focused and a team player. You will also acquire and maintain a thorough knowledge of all the relevant legislation in order to ensure that records are updated correctly, and advice is provided accurately.

4 GCSEs at Grade C/4 or higher including Maths and English.

• 26 days annual leave, rising to 33 days – dependant on length of service, plus an additional 1.5 days to take at Christmas
• Hybrid‑working (50% in the office, 50% at home – after first 3 weeks in office)
• Flexible working arrangements
• Membership of the Local Government Pension Scheme
• Cycle to Work and Car Benefit salary sacrifice schemes
• Free parking (during work hours) at any Winchester Park & Ride
• Discounts at a range of major high street brands and the two leisure centres in the district
• Excellent working environment
• Support for continuous professional development