Credit controler

Robert Walters is assisting a client seeking a Credit Controller to join their dedicated finance team based in Milton Keynes.

This role offers an attractive salary range of £27,000-£35,000, with only 4 days in office. Robert Walters is assisting our client in the search for a Credit controller who will be entrusted with the responsibility of managing customer accounts from initial credit assessment through to resolution of payment queries. Your day-to-day activities will involve:
Assess and approve credit applications for both new and existing customers in accordance with established company policies to ensure financial security. Set up new customer accounts accurately in the ERP system (Net Suite), maintaining compliance with internal controls and regulatory requirements. Review and adjust credit limits regularly based on thorough financial risk assessments and available credit insurance coverage. Conduct periodic reviews of customer creditworthiness using third-party credit scoring tools to proactively manage potential risks.

Proactively manage the collection of outstanding invoices by engaging with customers through phone calls, emails, and formal correspondence to ensure timely payments. Monitor aged debt closely and follow up on overdue accounts to maintain adherence to agreed payment terms. Negotiate payment plans with customers when necessary, aligning these agreements with broader business objectives while maintaining positive relationships. Investigate billing discrepancies and payment disputes collaboratively with quantity surveyors and the commercial team to resolve issues efficiently.

Liaise effectively with clients, contract managers, and quantity surveyors to clarify invoice queries and address outstanding matters promptly. Escalate high-risk accounts to Regional Directors as appropriate, recommending legal action when required to protect company interests.

What you bring:

The ideal candidate for the Credit Controller position will bring proven experience from similar roles within commercial environments. For example:
Demonstrated experience in credit control or accounts receivable roles within a commercial environment is essential for success in this position. Proficiency in using ERP systems such as Net Suite for account management tasks is highly desirable. Strong analytical skills enabling you to assess financial risk accurately using third-party credit scoring tools. Excellent interpersonal abilities allowing you to build positive relationships with customers while negotiating payment plans sensitively.

Meticulous attention to detail ensures accurate setup of customer accounts and compliance with internal controls. Effective written and verbal communication skills are vital for liaising with clients, contract managers, quantity surveyors, and other stakeholders regarding invoice queries. Ability to work collaboratively within cross-functional teams including commercial colleagues, depot managers, finance professionals, and regional directors. Experience investigating billing discrepancies or payment disputes in partnership with relevant teams demonstrates your problem-solving capabilities.

Knowledge of industry regulations related to credit control processes supports compliance efforts within the organisation. A proactive approach towards recommending improvements for process efficiency reflects your commitment to continuous improvement. If you are ready to take the next step in your career as a Credit Controller within a supportive team environment that values collaboration and professional growth, we encourage you to apply now!

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates