Residential Service Officer HCC

Job Summary

We're privileged to work with some amazing people here at West Street where we provide temporary accommodation for adults with learning disabilities and additional needs. As a Residential Services Officer you'll play a key role providing personalised support, so people can develop the essential life skills to achieve a fulfilling, independent and safe life outside of the service.

You’ll love the warm and supportive atmosphere here at West Street and our established team enjoys a great sense of team spirit. You'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team.

• Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well‑being, acting quickly to support their needs.
• Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and deliver personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
• Communicate and Document: As shift leader, you'll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high‑quality care and ensuring everyone is on the same page.

Why join us?

• Comprehensive induction programme with all necessary training.
• Great satisfaction from supporting people to get the most out of their stay.
• Commitment to personal development, including support for QCF training.
• Preparation for future senior‑level opportunities.

Posted: 17 February 2026

Salary: £27,780 to £30,564 a year

Contract:

Permanent

Working pattern:
Full‑time

Reference number: F

Elizabeth II Court, The Castle, Winchester, Hampshire, SO23 8UB

110 West Street, Havant, Hampshire, PO9 1LN

Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role.

Essential
:
Please see link to Candidate Pack.

Desirable
:
Please see link to Candidate Pack.

Essential
:
Please see link to Candidate Pack.

Desirable
:
Please see link to Candidate Pack.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Hampshire County Council

Elizabeth II Court, The Castle, Winchester, Hampshire, SO23 8UB

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