Primary Care Team Leader

Reports To:

Service Manager (Eastleigh & Winchester)

Direct Reports:
Primary Care Wellbeing Advisors & Peer Support Workers

Location:

Primary Care Networks (Winchester area)

Hours:

22.5 hours per week (over 3 days)

Salary Range: £17,975.68 to £20,340 per annum (£29,560 - £33,448 full-time equivalent) - Solent Mind Band D

Solent Mind delivers Wellbeing services in Eastleigh and Winchester and is now expanding its offer to support the development of mental health and wellbeing services within Primary Care settings. The Team Leader will manage the Primary Care Wellbeing Advisors and Peer Support Workers based with GP practices in three Primary Care Networks:

Winchester City

Winchester Rural South

Winchester Rural North

Ensure effective day to day management of the team, working closely with the Service Manager to enable our services to run smoothly and respond to service-user needs.

Provide effective support, development, supervision and appraisal of team members ensuring that their work meets the required standards.

Support the day to day operational requirements of the service to ensure it runs smoothly and effectively, meeting Solent Mind quality standards.

Oversee the work of the Primary Care Wellbeing Advisors and Peer Support Workers and liaise with key staff within the Primary Care Network regarding caseload management.

Ensure patients are appropriately referred, assessed and supported, supporting Service Management on safeguarding and risk assessment processes and inputting/ utilising data within our CRM system (or equivalent NHS system) in line with caldicott principles.

Proactively seek out ways to develop the service in conjunction with the Service Manager.

Engage patients and community voices on the design and operation of our service, seeking regular feedback.

Produce relevant reports as requested by the Service Manager, eg data or KPI.

Work with the Service Manager to ensure staff are working within settings. ie GP surgeries, that meet our health and safety obligations.

Share and implement learning with colleagues across Solent Mind.

Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and health & safety.

This list is non exhaustive and other duties may be required to meet the needs of Solent Mind

• Qualifications/Education/Training: Minimum standard of education and professional qualifications (RQF level) required to achieve the purpose of the job to a fully satisfactory level) Minimum of level 3 qualification or equivalent, or capability and wilingness to work towards
• Experience: Experience: (What type and depth of experience is required to perform the duties to afully satisfactory level)
  
  Experience of supervising a team of staff & volunteers
  
  Experience of working with people who may be vulnerable with diverse and complex needs
  
  Experience of working with IT systems including Customer Relationship Management Systems
• Knowledge/Skills/
  
  Competencies:
  
  Understanding of the impact of mental health issues on individuals and communities.
  
  Ability to problem solve and introduce and embed new ways of working
  
  Awareness of safeguarding, equality, diversity and inclusion issues
  
  Ability to self-reflect and learn from experience and specific situations
  
  Excellent IT & Digital skils (MS Office and Customer Relationship Management Systems)
  Excellent communication skills both verbal and written Understanding of or lived experience of mental health issues
• Other:
  • Commitment to Solent Mind's values.
  • Commitment to Solent Mind's Equal Opportunities and Diversity and Inclusion policies.
  • Willingness to undergo a relevant DBS Check if required.