Learning And Development Coordinator

We are looking for a People, Learning & Development Coordinator who will play a key role in supporting the hotel’s people strategy, ensuring colleagues receive a positive employee experience from joining the business through to their ongoing development.

The role will coordinate and support all aspects of learning, development, training, onboarding and people initiatives, working closely with managers and department heads to identify development needs and ensure colleagues have the skills, knowledge and confidence to deliver an exceptional guest experience.
A key part of this role will be supporting our hotels to maintain and continuously improve quality and service standards. You will help ensure our colleagues have the knowledge, skills and confidence to deliver an exceptional guest experience, while working with operational teams to identify opportunities for improvement.
This role offers an excellent opportunity for career growth within the People & Culture function, with the potential to develop your Learning & Development experience, take on increasing responsibility and progress your career within the hotel and wider business.

This position covers 2 independent Hotels, the Elvetham Hotel and the Winchester Hotel & Spa, the ability to travel between the 2 hotels will be required.

£30,000 per annum

Full time, permanent contract (40hours per week)

• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

• Coordinate the hotel’s learning and development programme, ensuring training is planned, communicated and delivered effectively.
• Work with department managers to identify training and development needs across their teams.
• Maintain an annual training calendar and ensure mandatory and role-specific training is completed within required timescales.
• Organise and coordinate internal and external training sessions, including room bookings, trainers, materials, attendance and evaluations.
• Support the delivery of the hotel’s induction and onboarding programme, ensuring new colleagues receive a positive and engaging introduction to the business.
• Coordinate colleague inductions and ensure all required onboarding training is completed.
• Support managers with probation reviews and ensure these are scheduled and completed within the required timescales.
• Maintain accurate training records and monitor completion rates.
• Produce regular training reports and highlight areas requiring attention.
• Support the implementation of e-learning and digital learning platforms.
• Encourage a positive learning culture where colleagues are supported and encouraged to develop their skills and careers.
• Assist with the development of career pathways, succession planning and talent development initiatives.
• Support apprenticeships, work experience, internships and other development programmes.
• Evaluate the effectiveness of training through feedback, assessments and performance measures.
• Identi…