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Technical Support HelpDesk/Support

First Line Support Manager – Customer Care Leader

Job in Winchester, Hampshire County, SO23, England, UK
Listing for: Canary Care
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 33000 GBP Yearly GBP 33000.00 YEAR
Job Description & How to Apply Below
A technology for care company based in Winchester is seeking a First Line Support Manager. In this role, you will elevate the customer support experience across software and hardware products, manage ticket workflows, and work closely with internal teams. Your excellent communication skills will help translate technical issues into clear language, ensuring fast and effective customer responses. The position offers a salary of £33,000 plus a discretionary bonus, and various benefits including training, annual leave, and a healthcare scheme.
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