Technical Business Analyst - Public Sector

Introduction

At IBM Consulting UK Future Now, you’ll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. From day one you will work on meaningful, high‑profile programmes that stretch your skills and accelerate your growth.

• Work‑life balance – flexible working approaches, sabbatical programmes, paid paternity and maternity leave, and an innovative maternity returners scheme.
• 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance, and a group pension plan through salary sacrifice.

• Gather and document business and functional requirements.
• Create user stories, acceptance criteria, process maps, and use cases.
• Perform gap analysis, impact analysis, and solution assessments.
• Work with developers, testers, architects, and vendors to clarify requirements.
• Support Agile ceremonies such as sprint planning and backlog refinement.
• Assist with testing activities by validating requirements and reviewing results.
• Depending on experience, help guide workshops, mentor team members, or support stakeholder engagement.

None

Bachelor's Degree

• Strong requirement gathering and documentation skills
• Functional specification writing (user stories, acceptance criteria, use cases)
• Impact and gap analysis
• SDLC knowledge (Agile, iterative, and traditional models)
• Process mapping (BPMN or equivalent)
• Understanding of APIs, integration patterns, and system interactions
• Ability to read and interpret technical documentation, architecture diagrams, and data flow diagrams
• Understanding of non‑functional requirement categories
• Strong communication and stakeholder management
• Workshop facilitation
• Problem‑solving, analytical thinking, and structured reasoning
• Ability to collaborate effectively with developers, testers, architects, and vendors

• Strong analytical skills – expertise in analysing complex business cases and developing effective solutions.
• Excellent communication skills – ability to articulate complex ideas clearly and persuasively to stakeholders.
• Experience with SDLC methodologies and leveraging this knowledge to drive business outcomes.

This role is subject to pre‑employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). Additional Personal Security Controls such as National Security Vetting (NVS) may apply.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or any other characteristic protected by applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.