Infrastructure Engineer

Infrastructure Engineer

Contract – Permanent

Location – Hybrid with twice-yearly travel to the Andover office at own expense

Salary – Up to £58,000

Hours – Monday to Friday 9am to 5pm

We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health and make the most of their well-being. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.

Reporting to the Infrastructure Tech Lead, as an Infrastructure Engineer, you will run & maintain the day‑to‑day operations and evolution of a medium‑sized enterprise infrastructure environment. The role sits within a Platform Engineering Operations team responsible for a hybrid infrastructure estate spanning Azure cloud services, Microsoft enterprise platforms, and on‑premise VMware environments. You will ensure the stability, availability, and security of the infrastructure, whilst contributing to longer‑term infrastructure initiatives such as data centre migration and modernisation projects.

The Infrastructure Engineer will also play a key role in the ongoing infrastructure improvement initiatives, helping to modernise the infrastructure estate while reducing operational overhead. Working closely with internal technology teams, the Engineer will ensure that infrastructure services continue to support critical applications, business operations, and long‑term technology strategy.

• Day‑to‑day operational ownership for cloud and on‑premise infrastructure.
• Manage system performance, availability, and capacity across environments.
• Diagnose and resolve infrastructure‑related incidents and service requests.
• Perform routine maintenance, patching, and upgrades.

• Provision, configure, and manage resources within Microsoft Azure.
• Maintain Azure environments including virtual machines, networking, and storage.
• Optimise cloud resources for cost, performance, and scalability.
• Implement and maintain backup, disaster recovery, and high availability solutions.

• Responsible for the technical design, deployment and delivery on assigned projects, whether Infrastructure or Business initiatives.
• Coordinate across engineering, operations, vendors, and project management teams to manage dependencies, risks, issues, and technical requirements throughout the project lifecycle.
• Produce and maintain technical documentation, implementation plans, and handover processes into Production.

• Administer identity services using Microsoft Entra .
• Manage authentication mechanisms including MFA, SSO, and conditional access policies.
• Ensure secure identity lifecycle management (provisioning, deprovisioning, role assignments).

• Manage Microsoft 365 services including Exchange Online.
• Maintain enterprise applications integrated with identity platforms.
• Assist with application access, configuration, and user support.

• Ensure infrastructure adheres to security best practices and organisational policies.
• Support audits and compliance requirements across cloud and on‑prem environments.
• Implement and maintain security controls across identity, network, and systems.
• Administer Business Continuity actions in the event of system recovery.

• Deploy infrastructure using standardised processes and tools.
• Contribute to automation of provisioning and configuration tasks.
• Maintain documentation for infrastructure designs and procedures.

• Work with engineering, security, and application teams to deliver infrastructure solutions.
• Contribute to service improvement initiatives and platform optimisation.
• Stay current with Microsoft technologies and industry best practices.