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Service Desk Analyst
Job in
Hursley, Winchester, Hampshire County, SO23, England, UK
Listed on 2026-10-13
Listing for:
Experis - ManpowerGroup
Full Time
position Listed on 2026-10-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Service Desk Analyst
Duration: 12 months expected
Location: 5 days a week in Hursley
Clearance: SC is required
Rate: £318 per day inside IR35 - Umbrella
- Experience in a Service Desk, Help Desk, or customer support environment.
- Excellent customer service and communication skills.
- Strong troubleshooting and problem-solving abilities.
- Experience using an IT Service Management (ITSM) tool.
- Ability to prioritise workload and manage multiple tasks.
- Good written and verbal communication skills.
- Strong attention to detail and organisational skills.
- Ability to work effectively both independently and as part of a team.
- Knowledge of ITIL Service Management principles.
- Experience supporting Microsoft Windows and Microsoft 365 environments.
- Familiarity with Active Directory user administration.
- Basic understanding of networking concepts.
- Experience using remote support tools.
This is a genuine opportunity to take on the Service Desk Analyst role at Experis.
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