Contract Manager
Job in
Winchester, Hampshire County, SO23, England, UK
Listed on 2026-07-30
Listing for:
Build Recruitment
Full Time
position Listed on 2026-07-30
Job specializations:
-
Management
Operations Management, Contracts Manager, General Management, Project & Program Management
Job Description & How to Apply Below
WPS is looking for an experienced and driven
Contract Managerto lead aSouth Responsive Maintenancecontract based out of Winchester. This is a high‑profile role with full responsibility for delivering a safe, compliant, and profitable responsive repairs service, coveringDTD, Voids, Planned and Disrepair works.
You'll lead from the front - delivering operational excellence, driving performance, developing people, and exceeding client and customer expectations.
Key Responsibilities- Operate and lead the contract to meet performance, delivery, quality, and margin targets
- Manage all aspects of service delivery, ensuring works are completed on time, to cost, and to quality
- Own the financial performance of the contract - turnover, margin & profitability
- Lead, motivate and continuously develop a high‑performing, multi‑disciplinary team
- Ensure full compliance with Health & Safety, SHEQ, and contractual obligations
- Drive customer satisfaction and manage complaints swiftly and effectively
- Deliver KPI performance and produce clear weekly and monthly performance reports
- Build strong collaborative relationships with clients, commercial teams, and internal stakeholders
- Identify and support opportunities for contract growth and new business
- Lead inductions, 1‑2‑1s, PDRs, toolbox talks and team briefings
- Full responsibility for operating and capital budgets
- Deliver the contract in line with (or better than) tender assumptions
Leadership of:
- Supervisors
- Multi‑Skilled Engineers
- Supply Chain Partners
- Schedulers / Planners
- Administrators
- Strong understanding ofhousing maintenance & social housing
- Proven commercial and financial acumen
- Experience managing responsive maintenance contracts
- Knowledge of KPI management and SOR codes
- Experience mobilising and managing contracts Qualifications
- HNC (or equivalent) in Construction or related discipline
- Minimum 3 years' experience leading a successful unit/contract
- SMSTS or IOSHqualification Skills
- Strong leadership and people management capability
- Excellent communication (written & verbal)
- Commercial awareness and problem‑solving mindset
- Ability to manage multiple projects effectively
- Customer‑first approach with a passion for continuous improvement
- Confident using
Microsoft Office(Excel, Word, Outlook, PowerPoint)
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