Contract Manager

Winchester

£58,500 - £64,500 £ 6,000 Car Allowance

Tier 1 Social Housing Property Services Contractor

Permanent

Are you an experienced Contract Manager looking for the opportunity to take ownership of a flagship responsive maintenance contract?

We're working with one of the UK's leading Tier 1 social housing property services contractors, seeking a driven and commercially minded Contract Manager to lead a busy Responsive Maintenance contract across the Winchester region. This is a fantastic opportunity to join a well-established organisation with a strong reputation for quality, customer service, and long-term career development.

In this role, you'll have full responsibility for delivering a safe, compliant, and profitable service, overseeing responsive repairs, voids, planned works, and disrepair projects. You'll be trusted to lead a multidisciplinary team, manage financial performance, maintain excellent client relationships, and ensure residents receive an outstanding service.

• Leading the day-to-day delivery of a responsive maintenance contract
• Managing contract performance against KPIs, quality standards, and budget targets
• Taking ownership of contract profitability, turnover, and commercial performance
• Leading and developing Supervisors, Operatives, Planners, Administrators, and Supply Chain Partners
• Building strong relationships with clients and key stakeholders
• Ensuring Health & Safety, SHEQ, and compliance standards are always met
• Driving customer satisfaction and continuous service improvement
• Producing performance reports and identifying opportunities for growth

• Proven experience managing responsive maintenance contracts within social housing
• Strong commercial awareness and financial management skills
• Experience delivering repairs, voids, planned maintenance, or disrepair programmes
• Knowledge of KPI management and Schedule of Rates (SOR)
• Strong leadership skills with the ability to motivate and develop teams
• HNC or equivalent construction-related qualification
• SMSTS or IOSH certification
• Experience with Sharepoint
• Managing PM/SM/RLO teams and delivering schemes in void and occupied property
• Excellent communication and stakeholder management skills

• Join a leading Tier 1 contractor with a strong pipeline of work
• Take ownership of a flagship social housing contract
• Genuine career progression opportunities within a growing business
• Supportive leadership team and collaborative culture
• Competitive salary package with £6,000 car allowance