Store Manager, Retail & Store Manager

Store:
Clarks Winchester, 114 High Street, Winchester, Hampshire, United Kingdom

Job Title: Store Manager

Posted: Wednesday 28 January 2026 at 00:00

Summary: Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Store Manager to lead one of our UK stores, deliver an exceptional shopping experience, and drive results through your team.

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver.
• Recruit, develop and train a high performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensure the store administration processes are carried out effectively, with audit targets achieved.
• Ensure the effective management of the stock flow process to maximise sales and minimise losses.
• Achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction.
• Monitor store P&L monthly and work with the Area Sales Manager to minimise controllable costs and achieve budgeted contribution.
• Deliver floor control to ensure all consumers have a great brand experience.
• Use reports and data to drive in-store sales growth to achieve budget.
• Plan all trading periods (including Sale and BTS) in advance and execute correctly to maximise sales.
• Match team availability to sales/footfall and consumer demand.
• Complete HR documentation (including payroll) accurately and on time to ensure correct payment of team members.
• Use Company recruitment tools to recruit all team members in a fair and legal manner.
• Train all team members to deliver product knowledge through appropriate Company selling models.
• Complete Health and Safety training, checks and record keeping on time and correctly, ensuring compliance with Company Policies and relevant legislation.
• Deal with employee issues in a timely fashion, ensuring compliance with Company Policies and relevant legislation, and seek HR guidance where appropriate.
• Maintain an up-to-date development plan and complete performance review documentation around formal reviews.
• Follow all security, cash, stock and administration procedures.
• Keep record keeping and training for all team members up to date to ensure compliance with Company Policies.
• Ensure relevant compliance with Company Policies and legal requirements and train team members where relevant.
• Provide regular communication of Company strategy and new initiatives to all team members and monitor implementation where relevant.
• Prepare and complete Store Audits with minimum standards achieved in stock accuracy, odds, financial variance and administration as per Company Policies and training.

You're a confident, hands-on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike.

• Technical
  
  Skills:
  
  
• IT proficient - able to use a range of systems to manage in-store activity
• Planning and Prioritising
• Commerciality
• Motivating and Leading a Team
• Well-developed Communication Skills

• Successful
  
  Experience:
  
  
• Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets.
• Delivering or exceeding sales and targets.
• Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members.
• Managing staffing levels to sales.

At Clarks, you'll be part of a brand with heritage, craftsmanship,…