Shop Assistant

Shop Assistant - Winchester

Final date to receive applications: 19 March 2026

Department: Retail

Employment Type: Permanent - Part Time

Location: Winchester

Reporting To: Rob Gordon

Compensation: £12.60 / hour

Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for a Shop Assistant to help run our shop and raise our profile in the area.

Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Shop Assistants to reflect this in their approach to work.

Working with your Shop Manager and alongside volunteers, it is essential that you have strong interpersonal skills and a compassionate nature.

• Maximise shop income and achieve agreed sales targets, pricing and stock rotation.
• Ensure that the shop is kept clean and tidy at all times and that stock is well displayed to attract customers and drive-up sales.
• To ensure that any administrative and financial procedures are followed including till reconciliation, daily banking of takings and weekly reporting of sales.
• In collaboration with the Shop Manager and Assistant Shop Manager, ensure that the shop premises comply with Health & Safety legislation, including fire safety, for staff, volunteers and customers.
• Deliver excellent customer service.

• This is a permanent, part-time role working 14 hours per week (2 days) including some weekend working.
• You will also help provide some cover for staff absence (holidays, regular day off, sickness absence) so flexibility over working days will be needed.
• Salary: £12.60 per hour
• Benefits include flexible working options, 24-days holiday, group pension scheme, life assurance, Health cash plan, plus other discretionary benefits and the opportunity to work in an organisation where every job matters.

You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Successful applicants will be required to apply for a standard disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures.

Should you require any adjustments, or if you would like to speak to someone before applying, then please contact Debbi Cook, People Advisor on

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.