Store Manager, Retail & Store Manager

• Charity Super Store Manager
• New Alresford
• £24,000 - £26,000 per annum (35 hours per week); £13,000 - £14.39 per hour

Leading Charity are seeking a Manager who is the driving force behind the success of the store in New Alresford. Do you have a passion for retail and a heart for making a difference? We're looking for a motivated and commercially minded individual to lead the team in their busy store.

As Shop Manager, you will drive sales and customer experience. You’ll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.

• Manage day-to-day shop operations
• Lead, motivate, and train a team of volunteers
• Drive donations and deliver excellent customer service
• Maintain high visual merchandising and housekeeping standards
• Monitor financial performance and meet sales targets
• Be accountable for sales and profit performance, ensuring the team is aware of and engaged in the shop's financial performance
• Foster a creative shop environment where team members seek to maximise income in new and innovative ways
• Manage the team to maximise income from Gift Aid on donated products
• Maintain an empowered, motivated, and engaged shop team by ensuring they understand the value of their contribution to the charity

• Retail management experience, ideally in a charity or retail environment
• Excellent communication and organisational skills
• A passion for our cause and the community
• Ability to work flexibly, including some weekends

• A rewarding role with real impact
• Training and support from an experienced team
• Opportunities to develop retail and management skills
• Staff discount and holiday allowance (25 days + bank holidays)
• Generous pension – our contribution is 8%
• Great discounts and rewards through Blue Light Card and Benefit Hub
• Life assurance, Bupa health cashback plan
• Tickets for Good – free and discounted tickets for events