Team Member, Retail

Team Member
Part Time 20 hours per week

Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.

Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!

This role is located at 25 High Street, Winchester, Winchester SO23 9BL
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Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. The proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.

We’re looking for passionate team players to bring joy to our customers every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
• No experience needed: come and learn to deliver outstanding customer service with best-in-class training.

• Hourly rate of £14.05 (inclusive of mystery shopper bonus)
• After initial training, earn an extra £5 per hour for any shift started between 3–5am
• 28 days annual leave (pro-rata if you’re part-time)
• Pension scheme
• Healthcare cash plan
• Free food and drink while you’re working
• Club Pret Membership giving you 50% off food and up to 5 free Barista-made drinks a day
• Loyalty awards at 5, 10, 15 and 20 years of service
• Regular rewards and recognition for high standards
• Discounts on shopping, travel, fitness, dining, tech and more
• Flexible working hours to fit your priorities
• Comfortable shoes provided for shifts

• Individual growth opportunities – fully funded professional qualifications including apprenticeships Level 3 and internal transfer opportunities.
• Diversity and belonging – everyone is welcome, and you should feel confident and valued for who you are.
• Pace and variety – fast-paced work with lots of variety to build diverse skills.
• Community and purpose – we make a difference through The Pret Foundation, tackling homelessness and reducing food waste.

• Happy Teams, Happy Customers
• Amazing Standards Every Day
• Never Standing Still
• Doing The Right Thing

• Every interview process begins with an initial phone screening and a 60-minute shop-based interview with the General Manager and the team.
• We welcome applications from all backgrounds. Please let us know if you need adjustments or support during the recruitment process.

Please note:

this job description is intended to reflect the current role and may be subject to change. We encourage you to apply if you’re excited about the opportunity.