Health and Wellness Sales Advisor

Job Overview

The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required and full training will be provided. Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you.

As a Health and Wellness Sales Advisor, you'll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You'll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them – all while supporting sales through genuine, feel‑good service. You'll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.

Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you'll play a vital role in helping them feel healthier, happier, and more confident in their choices.

• Report to the Assistant Manager and support all health and wellness brands, providing expert, unbiased advice to ensure customers get the best experience every time.
• Use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in‑store and Online Doctor services, referring to the dispensary or pharmacist where needed.
• Engage customers through sales and communication skills every day, connecting with customers and supporting their diverse health needs.
• Participate in a sales‑based role focused on team success; there is no performance‑based commission.
• Complete a Healthcare Training Programme at NVQ2 level.
• Maintain the store by ensuring shelves are well stocked, clean and tidy throughout the day.

• Enthusiasm and passion for health and wellness.
• Warm, approachable manner and confidence to start conversations with customers.
• Ability to put customers at ease so they feel comfortable sharing their healthcare needs.
• Self‑motivated, sales‑driven and focused on delivering a great customer experience.
• Team player who loves contributing to team and store success.
• Digitally savvy and comfortable using technology and the omni‑channel offering.
• Proactive in learning about new products and services, delivering a seamless holistic health and wellness experience.
• Prepared to complete a Healthcare Training Programme (NVQ2).

• Experience working towards sales targets.
• Experience in a healthcare or wellness setting.

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity, paternity and adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme.
• Access to free 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, we change for the better.