Homeless Prevention Officer

We are currently seeking an experienced Homeless Prevention Officer to join a local authority in Hampshire.

You will manage a varied caseload and work with individuals and families who are homeless or at risk of homelessness. Using a person-centred approach, you will complete detailed housing options and support needs assessments, take appropriate action to prevent or relieve homelessness, and make statutory homelessness decisions under current legislation.

You will work closely with internal teams and external partners, including accommodation providers, community safety teams and support services, to identify suitable housing solutions and achieve positive outcomes for customers.

The role will also involve supporting households with multiple and complex needs, so experience of using a trauma-informed approach is essential.

• Previous experience working in homelessness prevention within a local authority
• Strong working knowledge of Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017
• Experience managing a busy and complex caseload
• Ability to complete housing assessments and make legally sound homelessness decisions
• Strong communication, negotiation and partnership-working skills
• A person-centred and trauma-informed approach
• Essential: working knowledge of the JIGSAW case management system

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us