Concierge

400 Clocktower Ridge Dr, Winchester, VA 22603

The Village at Orchard Ridge – Where Our Concierge Brings Residents, Families, and Smiles Together!

Job Title: Concierge
Job Type: PRN
Shift: 12-hour day shifts as needed
Pay Range: $16.50 - 22.00 an/hour (Final offer based on your unique skills, experience, and professional background)

At The Village at Orchard Ridge, a National Lutheran Community, we’re redefining what it means to live and work in a retirement community. Here, every day is filled with warmth, connection, and opportunities to make a positive impact on the lives of our residents and their families. We’re searching for a friendly and organized Receptionist to be the welcoming face of our community and help us create an inviting, supportive environment.

• Be the Heart of Our Community:
  Greet residents, families, and guests with a warm smile and helpful attitude, making everyone feel at home.
• Make a Difference:
  Your professionalism and positive energy set the tone for every visitor’s experience.
• Team Spirit:
  Join a supportive, upbeat team that values collaboration, respect, and shared success.
• Shape the First Impression:
  Take pride in being the first point of contact and delivering exceptional service every day.
• Grow With Us:
  Access professional development opportunities and be part of an innovative, resident-focused community.

• Greets and assists visitors along with maintaining the lobby area.
• Answers main-line switchboard; takes messages and routes calls as required.
• Monitors designated emergency panels; alerts appropriate staff for concerns and occurrences.
• Keeps daily record of residents leaving and returning to community.
• May provide administrative support across community as assigned and keeps informed about community events, special scheduling and other daily functions.
• Performs other duties as assigned.

• Flexibility and Adaptability:
  Ability to adjust to changing priorities and tasks in a fast‑paced environment.
• Multitasking
  
  Experience:
  
  Proven experience managing multiple tasks simultaneously.
• Administrative
  
  Experience:
  
  Minimum of 2+ years in an administrative role.
• Microsoft Proficiency:
  Strong skills in Microsoft Office Suite (Word, Excel, Outlook).
• Communication
  
  Skills:
  
  Excellent written and oral communication abilities.
• Confidentiality:
  Ability to maintain confidentiality of sensitive information.
• Language Proficiency:
  Must be able to read, write, and communicate fluently in English.

At The Village at Orchard Ridge, you’re more than a receptionist—you’re the friendly face, the helpful hand, and an essential part of making every day extraordinary for our residents and their loved ones.

We value diversity and are committed to fostering an inclusive, respectful workplace. National Lutheran Communities & Services is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, Veteran status, or any other status protected by applicable law.