Administrative Assistant, Global Engagement Office

Administrative Assistant, Global Engagement Office

Shenandoah University’s Office of Global Engagement is seeking applications for an Administrative Assistant. This is a full‑time, benefited position located on our main campus in Winchester, VA.

This role will report to the Executive Director of the Center for Global Education and the Director of the Barzinji Institute for Global Virtual Learning. The primary responsibilities include administrative work required for implementing the “Going Global Virtually” grant funded by the Stevens Initiative (ending May 30, 2026). These responsibilities involve submitting financial records, contributing to progress reports, participating in alumni engagement activities, and program monitoring and evaluation.

The position also manages day‑to‑day operations of the Office of Global Engagement, including hiring and managing work‑study students, completing and submitting monthly p‑card statements, submitting work orders to the physical plant, assisting students and faculty with questions and concerns, organizing events, and handling logistics for domestic and international guests.

Key skills include strong oral and written communication, interpersonal skills, executive presence, time management, and the ability to manage impromptu visits, emails, and phone calls from diverse sources. Creativity and social media management will also be part of the role.

Salary: $45,000–$55,000.00 per annum.

• Grant administration, including submitting financial records and tracking financials and budgets
• Contributing to and developing progress reports
• Participating in alumni engagement activities such as newsletters, social media groups, and regular communication channels
• Program monitoring and evaluation
• Tracking Virtual Exchange Fellows, administering assessments, and reporting outcomes
• Serving as hospitality coordinator for international visitors: booking hotels, creating itineraries, arranging transportation, purchasing gifts, and coordinating schedules

• Greet visitors, manage visitor intake, and schedule appointments
• Serve as a point of contact for international visitors
• Provide excellent customer service through phone, email, and in‑person interactions

• Maintain office management software (Via Portal) and Google Drive
• Update and manage the office website and social media accounts

• Plan special events on and off campus for faculty, staff, and students
• Coordinate cultural programming for international students
• Assist with outreach events, study abroad fairs, orientations, etc.
• Manage event promotions, including creating materials and managing event platforms

• Writing, editing, and correspondence
• Compile and submit p‑card statements and work orders
• Maintain office supplies inventory and organization
• Supervise work‑study student assistants
• Process education abroad transcripts, referrals, and conduct checks
• Compile information for Clery and program evaluation reporting
• Support course approval process and systems
• Process travel registrations, enrollments, and billing

• Bachelor’s degree required
• Previous administrative support experience
• Ability to operate successfully in a diverse, inclusive environment
• Strong organizational skills to manage and prioritize multi‑step processes simultaneously
• Exceptional communication skills
• Ability to work independently and collaboratively in cross‑functional teams
• Detail‑oriented for data entry and management of student data
• Proficiency in Microsoft Word, PowerPoint, Excel, and Google Docs
• Interest in international education and/or higher education administration

• Previous study, living, volunteering, teaching, or working abroad experience
• Knowledge of a second language
• Previous experience with web‑based office and application management systems
• Demonstrated ability to enhance office productivity and efficiency
• Advanced skills in Microsoft Office
• Design skills including familiarity with Canva
• Content creation experience on social media
• Ability to anticipate needs and proactively assemble appropriate resources

The complete application will…