Member Service Representative

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Winchester, VA!

Position:
Member Service Representative (Consumer Loans)

Start Date:

December 7th

• Fully ONSITE - Monday
  - Friday, 9:00am EST-5:00pm EST

• NO Time Off during Training: 12/7-1/13

• Shift times range between the hours of 12pm - 12am EST (after training)

• Monday-Saturday (Will have 1 rotating off day during the week)
  ** MUST have a 6 day availability to work

• To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation

• Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts

• Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction

• Handle a call volume of 80-100+ calls daily

• High School Diploma/ GED required

• 1-2 years of recent customer service experience working directly with customers (call center, collections, banking)

• Ability to work in a fast-pace high-volume call center environment

• Strong computer knowledge and data entry/typing skills

Aston Carter integrated with TEKsystems, effective Jan. 1, 2024

#Priority East

This is a Contract to Hire position based out of Winchester, VA.

The pay range for this position is $21.50 - $21.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Winchester, VA.

This position is anticipated to close on Nov 2, 2026.

This is a hybrid position in Winchester,VA.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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