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Member Experience Analyst

Job in Winchester, Frederick County, Virginia, 22603, USA
Listing for: Navy Federal Credit Union
Full Time position
Listed on 2026-10-16
Job specializations:
  • Finance & Banking
    Banking Analyst, Banking & Finance, Financial Analyst
  • Business
    Banking Analyst, Banking & Finance, Data Analyst, Financial Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Navy Federal Credit Union is seeking a senior Experience Analyst to work across analytics, user research, and product teams. You will translate member insights into actionable opportunities and measurable outcomes, guiding prioritization through data-driven analysis and executive-ready presentations.

Join a cross-functional team that values agile practices, continuous learning, and collaboration to enhance member experiences across NFCU financial products and services.

We would love to welcome a new Member Experience Analyst to our group in Winchester, VA, United States.

This is a strong opening to take on the Member Experience Analyst role at Navy Federal Credit Union.

As a Member Experience Analyst, you will play an important part at Navy Federal Credit Union in Winchester, VA, United States.

We invite applications for the Member Experience Analyst position located in Winchester, VA, United States.

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