Business Office Manager

400 Clocktower Ridge Dr, Winchester, VA 22603

The Village at Orchard Ridge – Where Business Office Managers Drive Excellence Every Day!

Job Title:

Business Office Manager
Job Type:Full-time

Shift: Day
Pay Range: $27.50 - $34.55 per hour (Final offer based on your unique skills, experience, and professional background)

At The Village at Orchard Ridge, we believe it takes extraordinary people to provide exceptional business and administrative support to our community. Every day here is an opportunity to make a meaningful impact by ensuring our operations run smoothly and our residents enjoy an exceptional experience. Join our compassionate, resident-centered community and grow your career in a supportive, team-oriented environment.

• Meaningful Impact:
  
  Manage daily business operations that directly support quality senior living.
• Collaborative Team:
  
  Work alongside dedicated leadership, care staff, and families who value your expertise.
• Flexible Scheduling:
  
  Full-time and part-time shifts available to fit your lifestyle.
• Competitive Compensation:
  
  Earn pay reflecting your skills and dedication.
• Growth Opportunity:
  
  We value your unique talents and offer an innovative workplace where you can develop professionally and make a real impact.

• Starts the required process by completing the necessary forms for social work, nursing, and other departments to obtain the clinical level of care approval
• Manage financial records, insurance claims, and regulatory compliance documentation
• Coordinate with clinical and care teams to ensure billing accuracy and timely processing
• Lead and support administrative staff to maintain efficient office procedures
• Handle confidential resident information with professionalism and discretion
• Serve as a resource for residents, families, and staff regarding business office questions
• Perform other duties as assigned

• Minimum of 3 years healthcare accounting or accounts receivable experience.
• Previous experience in healthcare or senior living business office management preferred.
• Good communication skills in working with residents, staff, families, and the public.
• Census maintenance experience.
• Proficiency with billing software, general ledger/accounting systems, and Microsoft Excel (including spreadsheet utilization).
• Experience with collections and billing with state and federal agencies.
• General understanding of financial statement transactions.
• Strong organizational, communication, and leadership skills.
• Commitment to maintaining a professional, respectful, and resident-focused environment.

• Earn up to 5 weeks of PTO in your first year!
• 403(b) retirement plan with employer matching
• Medical, dental, and vision insurance plans
• Employer-paid life and disability insurance
• Pet insurance to keep your furry friends happy
• Team member recognition programs and discounted meals
• Up to $4,000 annual tuition reimbursement to support your continued education

At The Village at Orchard Ridge, you’re more than a business office manager—you’re a vital part of a community dedicated to making every day extraordinary.
Apply today and become part of a community that values YOU!

We value diversity and are committed to fostering an inclusive, respectful workplace. National Lutheran Communities & Services is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, Veteran status, or any other status protected by applicable law.