General Manager- Inn Winchester, VA

Overview

Position:
General Manager

Location:

Holiday Inn Winchester, VA

Reports To:

Regional Vice President / Corporate Office

The General Manager is responsible for leading all aspects of operations at the Holiday Inn Winchester, VA. This includes delivering outstanding guest experiences, maximizing financial performance, ensuring brand standards compliance, and fostering a positive work culture. The GM will serve as the primary ambassador of the hotel, representing ownership and the brand within the community, while maintaining strong relationships with employees, guests, corporate leadership, and other stakeholders.

• Oversee daily hotel operations, including front office, housekeeping, food & beverage, sales, maintenance, and guest services.
• Ensure compliance with all IHG brand standards, safety protocols, and company policies.
• Drive operational excellence through effective scheduling, cost control, and process improvements.
• Maintain strong vendor, community, and client relationships.

• Develop and execute annual business plans and budgets in alignment with corporate goals.
• Analyze financial results, identify opportunities, and implement strategies to maximize revenue, profitability, and GOP (Gross Operating Profit).
• Partner with Revenue Management and Sales teams to optimize occupancy, ADR (Average Daily Rate), and RevPAR.

• Champion a guest-first culture, ensuring consistent delivery of excellent service.
• Monitor guest satisfaction scores and respond promptly to guest feedback.
• Implement corrective action plans to maintain or exceed IHG quality assurance standards.

• Collaborate with the Sales and Marketing team to develop local strategies that drive market share.
• Establish and maintain strong relationships with corporate clients, groups, and local businesses.
• Represent the hotel at community events and industry functions.

• Recruit, train, and develop a high-performing team across all departments.
• Foster a positive work environment that emphasizes teamwork, accountability, and recognition.
• Conduct performance reviews and provide coaching, mentoring, and disciplinary action as needed.
• Ensure compliance with labor laws, union agreements (if applicable), and company HR policies.

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum 5–7 years of hotel management experience, with at least 3 years as a General Manager or Assistant General Manager in a full-service property.
• Prior experience with IHG brands strongly preferred.
• Proven track record of driving revenue, controlling costs, and achieving high guest satisfaction.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficient in hotel management systems, budgeting, and financial analysis.

• Competitive salary plus performance-based bonus.
• Health, dental, and vision insurance.
• 401(k) without match
• Paid time off, holidays, and hotel discounts.
• Opportunities for career growth within the company’s portfolio of hotels.

• Seniority level:
  Director
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Hospitality

Winchester, VA $53,000.00-$75,000.00

1 week ago

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