Principal Wellness Program Manager

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

To lead the strategy, development, execution and evaluation of key enterprise wellness programs and initiatives. Partners with leaders across the organization, coordinates work across multiple functions and drives alignment among diverse stakeholders to advance organizational goals. Uses data, insights and outcomes to inform decisions, shape recommendations and continuously improve programs. Works independently to navigate ambiguity. Solves highly complex business challenges with significant operational impact.

Provides strategic support across the Wellness portfolio, mentors and develops team members, and serves as a trusted advisor and recognized expert in the wellness field. Experience with Financial Wellness a plus.

• Lead the development and management of strategic wellness programs to include health promotion, engagement, behavior change and other related programs.
• Proactively monitor and analyze wellness program data; track industry trends and best practices to ensure wellness programs remain competitive; present conclusions and recommendations to improve program effectiveness.
• Lead the selection and management of vendors to include contract development and implementation; oversee contract quality assurance and budget for the division.
• Evaluate delivery, customer service satisfaction and effectiveness of division vendors; ensure vendor integration with other benefits vendors.
• Provide guidance and consult with business unit leaders to create and develop custom wellness programs, resources and training that will support the business unit needs and company objectives.
• Collaborate with and advise senior leadership to integrate wellness into organizational strategy, policies, and practices.
• Oversee annual wellness communications plan; coordinate with Internal Communications to develop and draft communications and other written materials to support the corporate wellness strategy.
• Partner, advise, and maintain relationships with team members, management, to include executive or senior leadership, key stakeholders, and vendors to ensure service and quality of wellness programs meet and/or exceed expectations.
• As subject matter expert, collaborate with and lead inter-departmental teams to influence, develop and integrate wellness programming and policies, including making recommendations that tie in with broader enterprise strategy.
• Lead development of strategic plans, tactics and goals for the division using data-driven and qualitative insights to include broader strategic considerations.
• Mentor junior and developing staff.

• Minimum of 10 years of experience
• Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
• Proven leadership and stakeholder management skills with the ability to influence executive decisions
• Significant experience overseeing the design, implementation, and evaluation of high-impact wellness programs
• Expert knowledge of corporate wellness programs and initiatives
• Expert knowledge of behavior change theory and its application to diverse populations
• Specialized skill in collecting and analyzing data to evaluate program effectiveness
• Significant experience in working with all levels of staff, management, stakeholders, vendors
• Specialized skill to successfully influence, lead and/or guide others towards goals
• Significant experience managing and leading multiple priorities independently and/or in a team environment to achieve goals
• Specialized skill building relationships through rapport, trust,…