Quality Control Manager

United States
- Onsite
- Full-Time
- Supply Chain

Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco, Coleman, Oster, Rubbermaid, Sharpie and Yankee Candle - and 24,000 talented teammates around the world. Our culture is built on values in action:
Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact, supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.

The Manager, Product Quality Assurance/Control leads the Quality function for the Winchester manufacturing operation and is accountable for the effectiveness of the site Quality Management System. This role establishes quality priorities, develops the quality team, and partners with Operations, Engineering, R&D, Supply Chain, suppliers, and customers to ensure product conformance, regulatory and customer compliance, and continuous improvement. The manager provides leadership for process control, nonconforming material management, corrective and preventive action, product qualification, complaint resolution, audit readiness, quality metrics, and defect and scrap reduction.

• Lead all site quality assurance and quality control activities supporting manufacturing, warehouse, laboratory, and product release operations.
• Provide leadership, direction, coaching, performance management, succession planning, and development for the Quality Supervisor, Quality Engineers, Quality Analysts or Technicians, and other assigned quality personnel.
• Establish annual site quality goals, priorities, and key performance indicators and communicate performance, risks, and recovery plans to plant and functional leadership.
• Own the site Quality Management System and ensure quality policies, procedures, work instructions, records, and document controls are implemented, maintained, and continually improved, including maintenance of ISO 9001 or other applicable certifications.
• Drive compliance with product, customer, regulatory, internal audit, social compliance, and applicable quality system requirements.
• Lead internal, customer, and external audit readiness; coordinate responses to findings; and ensure corrective and preventive actions are completed and verified for effectiveness.
• Act as the primary site quality representative for customer audits, customer quality concerns, certification requirements, and compliance reviews.
• Direct process control and product assurance activities, including incoming, in-process, first article, finished goods, and dock audit requirements.
• Lead product and process qualification activities, including PPAP, control plans, process flow diagrams, PFMEA, Gage R&R, and validation or launch readiness requirements.
• Own the nonconforming material process, including containment strategy, quality holds, disposition coordination, rework controls, release decisions, and effectiveness monitoring.
• Lead structured root cause analysis and corrective and preventive action for internal defects, scrap, customer complaints, supplier issues, and recurring process failures.
• Own and monitor site quality KPIs, including customer complaints, internal defects, scrap, cost of poor quality, corrective action effectiveness, audit performance, and supplier quality performance.
• Analyze quality performance, process capability, scrap, defects, audit results, and complaint data to identify risk and prioritize improvement opportunities.
• Partner with Operations, Engineering, Maintenance, R&D, and Supply Chain to improve process capability, reduce variation, prevent defects, and support safe and reliable production.
• Lead the…