Department Supervisor
Listed on 2025-12-31
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Retail
Retail & Store Manager -
Management
Retail & Store Manager, Operations Manager
Overview
Department Supervisor role at The Home Depot
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Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. They provide input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.
Responsibilities- Lead, train, coach and develop associates within the department
- Ensure excellent customer service and assist customers in finding merchandise
- Provide input into operational and merchandising decisions to the Store Management Team and Operations Team
- Maintain strong product and operational knowledge for the assigned departments
- Experience or ability to lead a team in a retail/departments setting
- Strong customer service orientation and communication skills
- Knowledge of store operations and merchandising concepts
- Ability to work across multiple departments as needed
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