Senior Service Manager

Service Manager (Evenings) – Commercial Cleaning

Location:

London

Hours:

4:00pm – 1:00am, Monday to Friday

Contract:

Permanent Salary: £30,000 - £40,000 p.a. A high-end, London-based commercial cleaning company is urgently seeking an experienced Service Manager to oversee evening cleaning operations across multiple client sites. This is a field-based role focused on delivering exceptional service, managing teams, and maintaining strong client relationships.

Key Responsibilities:

Managing Site Managers, Supervisors, Team Leaders, and Cleaning Operatives Coordinating staffing, rotas, training, and performance management Ensuring contract compliance, quality standards, and health & safety adherence Acting as the main point of contact for clients and resolve service issues Conducting site visits, quality audits, and operational reporting Overseeing inventory control, COSHH compliance, and documentation Requirements:
Proven service or operations management experience (commercial cleaning/facilities preferred) Strong leadership and client-facing skills Sound knowledge of health & safety and cleaning standards Ability to work in a fast-paced, multi-site environment IT literate (Microsoft Office and scheduling systems) Spanish language skills highly desirable If you possess the relevant skills and experience, apply now for immediate screening!  Tiger is B Corp Certified.

We are part of a global movement of businesses committed to improving social and environmental conditions around the world.