Shop Manager

Job reference REQ
004923 Date posted 19/08/2026 Final date to receive applications 04/09/2026 Location Windermere Salary Starting full-time salary £25,172.40 a year. In addition this role also includes a £2,000 market supplement a year Package 35 days holiday a year in Retail. Excellent training and career development, Company pension, pay progression at 6 months and 2 years Discounts at gyms, restaurants and more Contractual hours 35 Job category/type Full time Attachments Blank

Job description

The salary for this role is £25,172.40 a year. In addition the role also includes a £2,000 market supplement a year.

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

Permanent, 35 hours a week.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Friday 4 September 2026

As Shop Manager of Scope’s Windermere shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
• Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
• Work collaboratively with the Assistant Shop Manager

For more information about the role’s responsibilities and the skills and experience required, please use the Full job description

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We’re looking for someone who has:

• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
• Commercially aware and able to spot opportunities
• Be able to lead and support people
• Customer-focused, with a can-do attitude
• A team player with strong work ethic
• Accurate and detail-oriented
• IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

• Full-time: 35 hours per week, five days out of seven
• Part-time: Weekly hours on a seven-day rota

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

We are…