Office Assistant: Front Office- Per Diem

Job Title: Office Assistant:
Front Office
- Per Diem- 6705

Organization: Community Health Resources

Employment Type: Per-diem, Approximately 15 hours/week

Schedule: Varies, office hours between 8am-8pm

Site

Location:

Front Office Northeast;
Willimantic, CT

About the Position: Office Assistant

Duties & Responsibilities:

• Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists. Requires extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members.
• Greets and checks-in clients for appointments.
• Assists patients with questions and requests.
• Triage clients to handle crisis situations that occur both with clients on the phone and in person. Acts as liaison with doctors and other providers when patient crisis occurs.
• Collects client self-pay fees, co-pays and rent payments.
• Assists new clients who have questions regarding available services. Refers clients to Triage Center or Open Access.
• Schedule Zoom invite for all Virtual visits for Med Providers either remotely or in Telemed rooms.
• Schedule Interpreter as requested for Scheduled PE or E/M Visits.

• Maintains therapist and providers schedule. Responsible for changes to schedule as necessary/assists staff with locating available rooms on short notice.
• Processes all intake paperwork that needs to be reviewed by clinic staff. After paperwork has been reviewed ensures that paperwork is copied, data entered, scanned, mailed and filed, as appropriate.
• Prepares miscellaneous correspondence for clinic staff.
• Maintains contact lists.
• Prepares records for forwarding to other providers.
• Assists with tracking insurance authorization and preparation of forms.
• Verifies insurance for clients presenting for appointments.

• Assists with answering of main telephone lines and processing of calls/answers telephone calls from satellite offices when phones are on ‘roll-over’.
• Maintains office in a neat and organized manner, completes filing, faxing and copying requests as needed.
• Distributes daily mail.
• Maintains petty cash for staff.
• May perform other assignments and duties as area require.

Qualifications:

• Education: High School diploma or equivalent required.
• Experience: Previous experience in an office or customer service setting required.

Benefits:

• 🏆 Award-Winning Workplace:
  Proudly recognized as a Top Workplace for 12 consecutive years!
• 🕒 Generous Time Off:
  Enjoy ample paid time off, including a special day off for your birthday!
• 💰 Retirement Savings:
  Benefit from contributions to your 403b Retirement Plan.
• 🏥 Comprehensive Insurance:
  Competitive premiums with added discounts on pet, auto, and home insurance!
• 🎓 Education & Tuition Support:
  Tuition reimbursement and professional development programs;
  Student loan repayment assistance;
  Exclusive tuition discounts for CHR employees at several local colleges/universities.
• 📚 Career Development: FREE robust training curriculum, featuring our brand-new Clinical Training Series;
  Clinical supervision and/or mentoring available at many programs;
  Internal career fairs.
• 💪 Wellness Program:
  Annual wellness stipend; FREE 24/7 confidential counseling sessions and a FREE premium subscription to the Calm app for employees and their families;
  Fun activities for employees.
• 🎤 Employee Involvement:
  Participate in leadership luncheons with our CEO and various agency committees.
• 📢 Stay Informed:
  Weekly video updates from our CEO and monthly newsletters.
• 🌟 And So Much More:
  Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.

Compensation: $18.00/hr our per diem and fee for service positions offer a flat hourly rate.

Equal Opportunity

Employer:

CHR is an equal opportunity employer, and we encourage all to apply.

Take the first step to a meaningful career and apply to CHR today!

Seniority Level: Entry level

Employment Type: Part-time

Job Function: Administrative

Industries: Mental Health Care