Retail Dining Services Director Ii - Retail - Eastern Connecticut State University

RETAIL DINING SERVICES DIRECTOR II – EASTERN CONNECTICUT STATE UNIVERSITY

Location: Windham, CT

Salary: $70,000 – $80,000

Other Compensation: Medical, Dental, Vision, 401(k), PTO

Chartwells Higher Education Dining Services is seeking a self‑motivated individual for the Retail Director of Dining Service II position at Eastern Connecticut State University in Windham, CT. In this role, you will advise and provide hands‑on support in the day‑to‑day operations and financial success of the retail food service operations on campus, adhering to contract guidelines, health department regulations, company standards, and expectations of food quality, freshness, and presentation.

• Supervise hiring, training, and development of staff to uphold excellence in service and food quality.
• Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
• Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
• Ensure compliance with all quality and food safety standards.
• Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
• Perform other duties as assigned to support efficient functioning of dining service operations.

• Associate degree preferred.
• Five or more years of operational food service management experience.
• Knowledge of food and catering trends with focus on quality, production, sanitation, food cost controls, marketing, and presentation.
• Strong leadership abilities with validated experience in supervising and developing staff.
• Excellent organizational skills and ability to prioritize.
• Outstanding customer service skills.
• Proficiency in preparing and analyzing financial reports.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must be experienced with computers.
• Serv Safe® Certified.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

• Seniority Level: Mid‑Senior level
• Employment Type: Full‑time
• Job Function: Management and Manufacturing
• Industries: Food and Beverage Services

Compass Group is an equal opportunity employer. We consider all qualified applicants regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.

Applications are accepted on an ongoing basis. Explore your potential as part of Chartwells Higher Education Dining Services.