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Airport Customer Experience Manager - Frontline Leader

Listing for: American Airlines Inc.
Full Time position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Airport Operations & Services, Customer Success Management, Client Relationship Management, Travel Industry
  • Management
    Airport Operations & Services, Client Relationship Management, Travel Industry
Salary/Wage Range or Industry Benchmark: 61000 - 87000 USD Yearly USD 61000.00 87000.00 YEAR

Job Description & How to Apply Below

American Airlines, Inc. is seeking a Customer Service Manager for Airport Customer Experience at Bradley International. The role leads front-line teams, drives operational excellence, and ensures a safe, efficient operation while delivering elevated customer service.

Responsibilities include coaching staff and maintaining strong cross-functional relationships. The position requires strong people leadership, a background in airport customer service, and ability to work flexible hours, including

This posting is for the Airport Customer Experience Manager
- Frontline Leader role at American Airlines Inc., based in Windsor Locks, CT, United States.

This is a genuine position to take on the Airport Customer Experience Manager
- Frontline Leader role at American Airlines Inc.

As a Airport Customer Experience Manager
- Frontline Leader, you will play an important part at American Airlines Inc. in Windsor Locks, CT, United States.

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