IT Service Catalog Lead - ServiceNow & ITIL Focus
Listed on 2026-10-15
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IT/Tech
IT Project Manager
Collins Aerospace is seeking a Service Request Catalog Lead to design and govern the ITSM catalog within a Service Now environment. You will collaborate with RTX and DT stakeholders to refine requirements, test catalog items, and drive continuous improvement in request management.
You will manage the catalog lifecycle, track SLAs, and lead training and communications to ensure a consistent, user-friendly experience across the organization.
We are currently recruiting a IT Service Catalog Lead - Service Now & ITIL Focus for our team in Windsor Locks, CT, United States.
All applications are reviewed carefully by our team.
The position is based in Windsor Locks, CT, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 108..
We aim to respond to suitable candidates as soon as possible.
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