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State Police Dispatcher Trainee

Job in Windsor Locks, Hartford County, Connecticut, 06096, USA
Listing for: Connecticut Department of Administrative Services
Apprenticeship/Internship position
Listed on 2025-12-31
Job specializations:
  • Language/Bilingual
    Bilingual, Emergency Crisis Mgmt/ Disaster Relief
Salary/Wage Range or Industry Benchmark: 50475 - 57949 USD Yearly USD 50475.00 57949.00 YEAR
Job Description & How to Apply Below

State Police Dispatcher Trainee

Connecticut Department of Administrative Services and the Department of Emergency Services and Public Protection (DESPP), Division of State Police are accepting applications for State Police Dispatcher Trainee positions for select shifts and locations.

Recruitment Details
  • Recruitment #CL-001
  • Location:
    • Bethany, CT
    • Bridgeport, CT
    • Canaan, CT
    • Colchester, CT
    • Hartford, CT
    • Killingly, CT
    • Litchfield, CT
    • Middletown, CT
    • Montville, CT
    • Southbury, CT
    • Tolland, CT
    • Westbrook, CT
    • Windsor Locks, CT
  • Open to Public – Close Date: 1/23/2026 11:59 PM
  • Salary:
    New Hires $50,475 – upon completion of all training and working test period $57,949
Introduction

State Police Dispatchers are the “first‑first” responders, the essential communication link between the public and law enforcement. This is a deep, wide, and essential role where you will take calls from citizens in crisis, remain composed, and use telephone, radio, and computer systems to gather and disseminate critical information swiftly.

Responsibilities
  • Receive and respond to calls from the public and assist in dispatching troopers to incidents within their jurisdiction.
  • Operate complex communications equipment and monitor radio frequencies.
  • Assist in researching information for troopers on matters such as stolen vehicles and criminal records.
  • Record, code, and enter pertinent law‑enforcement information and daily activity data into computer terminals and manual logs.
  • Provide general information to the public and perform related duties as required.
Qualifications
  • Calm individuals capable of making split‑second decisions.
  • Proficiency in gathering and disseminating information quickly and accurately.
  • Ability to multi‑task between telephone, radio, and computer systems in stressful situations.
  • Comfort with computers, typing, data input, and using technology.
  • Ability to remain composed under emergency stress and maintain cooperative relationships with others.
  • Strong English communication skills – speaking and reading.
Preferred Qualifications
  • Experience managing competing priorities while meeting deadlines.
  • Experience working in emergency situations within a law‑enforcement agency.
  • Experience viewing and operating a CCTV system.
  • Experience operating a digital trunked police‐style radio system and multiple computers and radios simultaneously.
Training Program

Upon offer, candidates must complete the Dispatch Training Academy, consisting of two phases:

  • Phase I – Classroom‑based Training
    : 8 weeks (320 hours) in Meriden, CT, covering CAD, telephone and radio training, critical incident management, and certifications (DSET, COLLECT, EMD, NIMS/ICS).
  • Phase II – Communication Training Officer (CTO) Training
    : 8 weeks of on‑the‑job training, shadowing a seasoned dispatcher and gradually assuming independent responsibilities.
  • Successful completion of both phases and the six‑month working test period results in promotion to State Police Dispatcher.

    Work Locations
    • Western District
      :
      Bridgeport – Troop G, Canaan – Troop B, Litchfield – Troop L, Southbury – Troop A
    • Central District
      :
      Bethany – Troop I, Hartford and Windsor Locks – Troop H, Westbrook – Troop F
    • Eastern District
      :
      Colchester – Troop K, Danielson – Troop D, Montville – Troop E, Tolland – Troop C
    Benefits & Compensation
    • Competitive salary and benefits including retirement plan, health and wellness package, and eligibility for federal student loan forgiveness.
    • Shift differential for evenings, midnight, weekends, and overtime; bank holidays paid; stipend for the life of the contract.
    • Privileges such as premium holiday pay and work–life balance opportunities.
    Application Process
  • Complete the online application (no resumes required at this stage).
  • Respond to referral questions and undergo a comprehensive background investigation.
  • Attend an in‑person interview with the hiring team.
  • Undergo medical evaluation and comprehensive physical examination if required.
  • Contact Information

    Benjamin Beaudry – Benjamin.

    Beaudry

    Dispatch training inquiries – csp.dispatch.training

    Equal Opportunity Employer

    The State of Connecticut is an equal‑opportunity/affirmative‑action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

    Apply Now

    To apply or submit a supplemental questionnaire, visit the Connecticut Department of Administrative Services online portal.

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